Kenya Airways has this week revealed a new product for its economy passengers. Named ‘Economy Max,’ the upgrade will give fliers the ability to purchase an adjacent seat or the entire row for their forthcoming economy class flight. Seats can be bought between 48 hours and three hours prior to the flight. Pin Passengers can buy more space on Kenya Airways flights. Photo: Getty Images Economy Max for more space
Despite the name, Kenya Airways’ latest offering for passengers has no relation to a certain notorious narrowbody aircraft. Rather, it is a smart new solution to the worries of travelers spending many hours in close proximity to other people.
Economy Max, the first of its kind for an African airline, allows passengers to purchase seats or the whole row adjacent to their own, to create onboard social distancing when they fly with Kenya Airways. The additional personal space is intended to address the most pressing of worries for fliers who need to travel during the pandemic.
Speaking about the new product, Julius Thairu, Chief Commercial and Customer Officer at Kenya Airways, commented,
“The world we live in has changed. As an airline, we continue to adapt to the evolving needs of our customers as we recover from the effects of the pandemic. Economy Max puts passengers in control of their experience and ensures that our customers have a choice as they enjoy their privacy with additional space to themselves.
“Economy Max is a continuation of KQ’S diversification and innovation to provide relevant products and services to our customers to improve the overall experience of their travels with us.” People can buy one adjacent seat or the whole row. Photo: Getty Images The airline says that the Economy Max upgrade is available for purchase from 48 hours pre-departure up until three hours before they travel. All economy class passengers will be able to purchase the additional space, regardless of where they are traveling. How will Economy Max work?
Kenya Airways is actively sending out emails to economy passengers booked to fly, inviting them to purchase the extra space upgrade. If, for any reason, no email has been received, they will be able to access the purchase facility through their check-in page or on the Manage My Booking page on Kenya Airways’ website.
Seat selection is made through the seat map. Economy Max pricing on flights either to or from Jomo Kenyatta International […]