Here’s all the latest news from the commercial aviation world, courtesy of your pals at Travel Weekly . Etihad continues initiatives to cut carbon emissions
Etihad has continued to progress its sustainability agenda by testing a range of initiatives during the wind-down and suspension of its scheduled passenger services in response to the COVID-19 pandemic.
The airline has also highlighted some of its continuing activities in a new video released today to mark Earth Day 2020, with a look at its revolutionary ‘Greenliner’ aircraft. Regional Express scores Commonwealth funding
Regional Express (Rex) has signed a Commonwealth grant agreement under the COVID-19 Regional Airline Network Support (RANS) program announced by Deputy Prime Minister (DPM) Michael McCormack.
Under the program, regional airline carriers will be aided to maintain a minimal weekly schedule to regional and remote ports. The RANS program will provide funding for up to six months, with an initial approval for six weeks.
Under the grant agreement, Rex will receive funding to operate one to two return services a week to most destinations on its network.
Thus far, 38 of the regional carrier’s weekly services have been approved.
However, under revised guidelines released by the federal government in mid-April, Rex hopes to secure funding for 76 weekly services. Emirates to increase customer refund capability
Emirates A380 approaches Zurich Airport (iStock.com/Jetlinerimages) Emirates is gearing up to handle 150,000 refunds per month, and aims to clear its backlog by early August. Prior to the COVID-19 pandemic, Emirates processed an average of 35,000 refund request per month.
Customers who wish to request travel vouchers or refunds can easily do so by an online form on Emirates’ website , or by contacting their travel agent for assistance.
Emirates offers three options to its customers affected by flight cancellations and travel restrictions: > Simply keep their existing ticket for up to 24 months , and call to reschedule their flight when they are ready to fly. Emirates has extended this option to apply to any ticket booked on or before 30 June 2020, for travel on or before 30 November 2020 Exchange the unused portion of their tickets for a travel voucher equivalent to the amount paid for their original booking. The travel voucher can be utilised for any Emirates product or service, with no change fees, providing customers more flexibility to reschedule when they are ready to travel again Refunds . Customers who have opted to keep […]