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COVID19UG: How Umeme Is Keeping Healthcare and Manufacturing Facilities Switched On

COVID19UG: How Umeme Is Keeping Healthcare and Manufacturing Facilities Switched On

As most Ugandans begin to return to work, they will be happy to find everything running and the lights on, just like at their respective homes. Behind all this has been the 1,625 men and women at Umeme; Uganda’s largest power distributor, working together in partnership with the generation and transmission partners, to keep Uganda, especially the healthcare and manufacturing facilities switched on and running. Selestino Babungi, the Managing Director of Umeme Ltd Selestino Babungi, the Managing Director of Umeme Ltd would like to applaud all our frontline healthcare workers and other individuals and institutions who are working day and night under the strategic guidance of our president, to keep this pandemic Covid-19, the deadly disease caused by the Coronavirus at bay in Uganda.

As guided by the President, H.E Yoweri Kaguta Museveni, while the healthcare workers fight the disease, care must be taken to keep the economy running, without compromising public health.

Umeme, accounts for over 97% of all electricity supply in the country and we therefore understand and appreciate that we must stay at work to keep the country switched on and running. i appreciate the efforts of our 1,625 staff and contractors who have remained committed to keeping the lights on. We also appreciate the support received from the security Joint Task Force, which has continued to support us during these tough times.

But Uganda can only keep the economy running, if we are all healthy and alive, which is why I urge all of us to join hands to fight the Coronavirus by adhering to all government directives and guidelines especially staying home and practicing the various safety measures that government has so articulately communicated.

Adjusting our processes to keep Uganda switched on

At Umeme- the safety of our customers, our staff, and the public has always been a priority. In light of the directives issued by the government, Umeme has had to inevitably make adjustments in our standard operating procedures to protect our staff and subsequently the public, but also ensure we reliably keep on the lights.

First of all, to reduce the level of human interaction, we have had to scale down on the number of staff coming to work physically. This has seen us reduce the number of staff per shift. To fit within the 12-hour night curfew, we have also had to create longer shifts of 12 hours in our contact centre and work management […]

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