Evergreen Gospel musicians, the Daughters of Glorious Jesus and sensational worship singer Uncle Ato are set to headline this year’s edition of the Agricultural Development Bank (ADB) interdenominational Thanksgiving Service. The event scheduled for this Sunday, February 2, 2020 will take place concurrently in Accra and Kumasi with a Muslim Prayer preceding the Interdenominational Thanksgiving […]
Category: Ghana Business
Here are the banks in Ghana with the best customer services
The research and survey collected data on key metrics such as professionalism, customer-focused innovations, feedback and complaints, processes and procedures as well as staff engagement among others. Findings of the 2019 survey, presented to stakeholders and the media by the Institute of Customer Service Professionals (ICSP), covered nine economic sectors, namely the financial (bank/non-bank), utilities, […]
Access Bank Ranked No. 1 In Customer Service Within Banking Sector
Managing Director for Access Bank Ghana, Mr. Olumide Olatunji Listen to article The Ghana Customer Service Index (GCSI) has ranked Access Bank Ghana as the best company in customer service in Ghana’s banking industry. The research and survey this year collected data on key metrics such as professionalism, customer-focused innovations, feedback and complaints, processes and […]
Access Bank ranks number one
File photo The Ghana Customer Service Index (GCSI) has ranked Access Bank, Ghana as the best company in customer service in Ghana’s banking industry. It said Access Bank, Ghana, was ranked first in the financial sector ahead of Stanbic Bank, Zenith Bank, Fidelity Bank, Ecobank, Agriculture Development Bank and GCB Bank. A statement issued in […]
Access Bank Tops All In Customer Care — Survey
Access Bank Ghana has been ranked as the Best Company in Customer Service in Ghana’s banking industry, a research survey report has announced. Put together by the Ghana Customer Service Index (GCSI), the research and survey this year collected data on key metrics such as professionalism, customer-focused innovations, feedback and complaints, processes and procedures, as […]
Survey reveals best bank in customer care – Access Bank tops all
The survey was put together by the Ghana Customer Service Index (GCSI) Access Bank Ghana has been ranked as the Best Company in Customer Service in Ghana’s banking industry, a research survey report has announced. Put together by the Ghana Customer Service Index (GCSI), the research and survey this year collected data on key metrics […]
We didn’t attempt buying 5 insolvent banks – Republic Bank
Republic Financial Holdings Limited, the holding company of Republic Bank, has denied making attempts to acquire five troubled banks ahead of the revocation of the licences of those banks by the Bank of Ghana. “Republic Bank is committed to upholding the laws of the country and the regulations implemented by Ghana’s regulatory authorities – the […]
Simmonds takes channel leadership role at HPE
HPE has shuffled its management pack, building on changes that the vendor started to roll out last September to simplify its channel structure. For the past five months, HPE has been operating a single sales organisation, bringing together channels & alliances, segment sales and inside sales, under the leadership of Mark Armstrong as UK sales […]
Customer service: Access Bank ranked first in Ghana
The Ghana Customer Service Index (GCSI) has ranked Access Bank, Ghana, as the best company in customer service in Ghana’s banking industry. It said Access Bank, Ghana, was ranked first in the financial sector ahead of Stanbic Bank, Zenith Bank, Fidelity Bank, Ecobank, Agriculture Development Bank and GCB Bank. A statement issued in Accra by […]
Kwabena Duffour, eight others granted GH¢60 million cedis bail each
Accra, Feb. 12, GNA – Dr Kwabena Duffour, Former Minister of Finance and Former Governor Bank of Ghana and eight others, on Wednesday appeared before an Accra High Court for their alleged involvement in the collapsed of Unibank limited. Dr Kwabena Duffour, Hoda Holdings Limited, Johnson Pandit Asiama, Kwabena Duffour II, Below Nyarko Dadzie-Dennis, Elsie […]