(Togo First) – Ecobank-Togo was awarded the Banker’s Bank of the Year title for 2020. The awards ceremony was held online on December 2, 2020.
The pan-African lender owes its achievement to multiple initiatives such as updating its main banking application, fighting Covid-19, canceling or reducing charges on some transfers, or the increase in limits for daily transactions via mobile banking services.
The bank also eased up its loan reimbursement conditions, for clients experiencing financial difficulties, revived its online banking platform (now called Ecobank Online), migrated to Omni Lite for commercial banking, and to Omni for business and investment banking.
Ecobank thus dethroned Orabank, its rival in Togo. It should be noted that it is not only the Bank of the Year in Togo but also in Gabon, Gambia, Guinea Conakry, and Guinea Bissau, according to The Banker.
Meanwhile, Orabank secured the title in Burkina Faso, Niger, and Senegal.
Séna Akoda