Kenya: Safaricom Picks Michael Joseph as New Board Chairman

Kenya: Safaricom Picks Michael Joseph as New Board Chairman

Michael Joseph has been appointed as the new Safaricom board chairman, ending the 13-year reign of Nicholas Ng’ang’a, who has served as the telco’s chairman and non-executive director since 2007. Cumulatively, Mr Ng’ang’a has sat on the board of East Africa’s most profitable company for 16 years after first joining the firm’s directorship in 2004. […]

Banks eye fresh digital plan for service delivery in post-coronavirus era

Banks eye fresh digital plan for service delivery in post-coronavirus era

Covid-19 pandemic has disrupted the traditional business models and the banking industry plans to use the lessons learnt in a new digital strategy going forward. PHOTO | SHUTTERSTOCK Financial institutions are striving to adopt omnichannel capabilities post-pandemic as part of their digital strategy plans, a new report has stated. Omnichannel banking entails making the same […]