Airtel poor London’s debut linked to major missteps in Kenya

Despite gains in market share and volume, Airtel Kenya still reported a Sh1.2 billion loss as of December last year. [Standard] Last Friday, Kenya’s second mobile operator Airtel Kenya had its parent company Airtel Africa, list at the London Stock Exchange (LSE) with performance falling significantly below the initial listing price of Sh104. After listing, the counter fell 16 per cent, hitting a low of Sh85 and failing analysts’ expectations and what the company had hoped to gather in its briefing to investors. Airtel Africa had offered 744 million new shares in a bid to raise Sh77.3 billion to kickstart operations in several of the 14 markets it operates. Kenya is its largest market in East Africa and the company’s regulatory filings to the LSE detail strategic blunders that could have catalysed the company’s poor showing in London last Friday. Data from industry regulator Communication Authority of Kenya (CA) indicates Airtel Kenya recorded a 58 per cent increase in the number of subscribers from 7.2 million in December 2017 to 11.4 million in December last year.

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The company also doubled its market share in the voice and SMS market over the past year with voice traffic doubling from a total of 1.9 million minutes recorded in the three months ending September 2017 to 4.7 million reported over a similar period last year. However, despite these gains in market share and volume, the company still reported a Sh1.2 billion loss as of December last year. Airtel Kenya’s strategy of introducing offers and bundles targeted at luring subscribers away from competitors notably Safaricom has been cited as one of the major causes for poor revenue showing. The product offers such as unlimited data packages and bulk SMSs are often priced below what is offered by competitors and the firm’s own filings now indicate this strategy is costing it heavily. “The market average revenue per user (ARPU) has stabilised at around $4.6 (Sh460) per month, with the historical evolution driven by an increase of Safaricom’s ARPU due to strong mobile data growth and decline in Airtel’s ARPU attributable to an effort to grow its share of the market through attractive pricing,” said the report in part. This means that while Safaricom is making Sh460 per month from each of its over 30 million subscribers, Airtel Kenya is making much […]

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