Safaricom Has Another Service Maintenance Exercise Slated for Tonight

Safaricom Has Another Service Maintenance Exercise Slated for Tonight

To serve you better, we are upgrading sections of our network to boost capacity and resilience.

As part of this enhancement, we will carry out a planned maintenance tonight Saturday 12 th September 2020, starting 2300 hrs to Sunday 13 th September 2020 0500 hrs.

During this exercise, all Safaricom Cloud, Lipa na M-PESA, M-Shwari, KCB M-PESA, the Safaricom App, the M-PESA Daraja API, Mobile Banking, international Money Transfers, VAS services, and Safaricom Online Customer Support on Twitter and Facebook shall be unavailable.

All other M-PESA services including Send Money, Deposit, Withdrawal and all our other services including Calls, Data and SMS remain available as usual.

The timing of this maintenance activity has been planned to result in the least of inconvenience to our customers.

We apologize for any inconvenience that may be caused and thank you for your support.

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