Coronavirus: Customer expectations will grow, but other things will stay constant – Expert

File photo The coronavirus pandemic is hastening the drive towards robust and hassle-free digital financial services. As banks speed up the deployment of digital technologies and products in response to this new normal in banking, keeping the customer well-served to maintain their loyalty is vital for competitive success. Although the benefits of digital technologies, in […]

Former MD of CAL Bank talks leadership, life and banking on the Y Leaderboard series

Ghana’s supreme urban radio station, Y107.9FM has taken edutainment to a whole new level with the all-new Y Leaderboard Series segment on the Myd Morning radio show hosted by Rev Erskine. The ‘Y Leaderboard Series’, which hosts leaders and achievers in various industries globally seeks to develop and provide inspiration to the youth. The immediate […]