Nigeria: Fidelity Bank Advocates Data Sharing for Retail Growth

The Executive Director, Operations and Information, Fidelity Bank Plc, Gbolahan Joshua has advised data validation agencies and organisations to adopt appropriate policies that provide financial institutions with the required flexibility to utilise available customer data. Joshua, who gave the counsel during a panel session at the 10th anniversary celebration of Verve in Lagos recently, explained […]

Liberia: Ecobank Liberia Celebrates Customers, Promises Improved Service Delivery

Ecobank Liberia staff at headquarters celebrating Customer Service Week. Ecobank Liberia has set aside one week to celebrate and appreciate its customers in commemoration of the 2019 Customer Service Week, which is observed worldwide annually. Customer Service Week is a special week observed by businesses globally to recognize and celebrate their customer service employees for […]

Zimbabwe companies intensify interest in mobile apps

Zimbabwean companies are solidifying their digital migration with increased investment in mobile applications and reduced focus on physical operations which, according to market analysts, lowers costs and meets the needs of an increasingly mobile domestic market. Standard Chartered Zimbabwe this month closed down six brick and mortar branches in Harare and smaller towns. The Bank […]

Kenya Red Cross, Ecobank sign deal on non-communicable diseases

Cheikh Travaly, Ecobank Kenya MD & Regional Executive Central, Eastern & Southern Africa Ecobank Kenya has collaborated with the Kenya Red Cross Society (KRCS) to raise awareness about the desirable lifestyle behaviours to help control and prevent Non-Communicable Diseases (NCDs). The three-year-long campaign to fight NCDs commenced on Saturday with a walk and free diabetes […]