This is how MTN performed in 2020 across voice, data and Mobile Money

This is how MTN performed in 2020 across voice, data and Mobile Money

MTN Group today reported a very strong set of operational and financial results for 2020, demonstrating business resilience under COVID-19 pressures and a challenging macroeconomic environment. Africa’s leading mobile operator also announced its re-positioned strategy – Ambition 2025 – to accelerate growth and reveal the value of its infrastructure assets and platforms.

The Group added 29 million subscribers in the year, to reach a total of 280 million across 21 markets. It reported a 52% increase in adjusted headline earnings per share, a four-percentage point increase in return on equity to 17% and more than doubled the operating cash flow to R28,3 billion.

“We continued to perform favorably against our medium-term targets,” said President and Chief Executive Officer Ralph Mupita. “In constant currency terms, service revenue grew 11,9% to R170 billion and EBITDA increased by 13,4%, maintaining our strong operating leverage. The Group’s EBITDA margin improved by 0,9pp to 42,7%, benefiting from the execution of our expense efficiency programme.” MTN Uganda’s Performance

In Uganda, MTN posted very strong and resilient performance in Q4 of 2020 despite the COVID-19 disruptions. The subscriber base increased by 12.3% to 14.2 million subscribers, up from 12.6 million the previous year.

Active data users were up by 34.8% to 4.6 million, which drove an increase in traffic also brought about by higher levels of online demand resulting from the effects of COVID-19. This was supported by learn-from-home and work-from-home offerings provided for our customers.

In pursuit of our financial inclusion objectives and growth strategy, Mobile Money (MoMo) users grew by 14.4% YOY to 8.5 million, spurred by the move towards cashless financial transactions to avert the spread of the COVID-19 pandemic. While COVID-19 accelerated the adoption of mobile financial services, growth in fintech revenue was moderated by reductions in transaction fees to support our customers, lockdown restrictions on agents and a slowdown in economic activity. However, we believe that this builds a solid base for future growth in our fintech business.

Related: MTN Uganda results are in. Mobile money is on the rise while voice revenue is down

Absolute EBITDA in constant currency terms increased by 14.9% YoY in 2020, with a 2,4pp increase in EBITDA margin to 49.5%. This was driven by a well-executed sustainable cost efficiency program.

At the onset of the COVID-19 pandemic in the country, MTN Uganda undertook a number of initiatives aimed at easing the negative impact of the pandemic on its customers […]

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