The Managing Director of the Republic Bank, Mr Anthony Jordan has said the bank is gradually becoming a leader in transfer services in the country.
He said the bank made significant improvement in its money transfer services including International trade services over time.
Speaking at the inauguration of the bank’s new branch at Kasoa, he noted that the bank restructured its International Trade Service and Remittance Department in 2018 to become more business driven.
“The department is more customer-focused and their turnaround times for inward and outward transfers have improved significantly. The improvement in the Foreign Trade Services of the bank is a contributory factor for the bank’s increase in fees and commission income of 34 per cent in our 2018 financial year,” he explained.
He also added that the bank was now a partner to two major telcos in Ghana and, therefore; the Republic Bank has the opportunity to extend products and services to over 85 per cent of mobile phone users in Ghana through the mobile money platform.
He said the new outlook of the branch was a representation of the Republic Bank brand and the future.
“The Republic Bank, Ghana, is rising towards a new horizon; a new standard of banking where our customers have control, speed and convenience.That is why we are investing in our branch look and feel while improving on our services,” he said.