Here are the banks in Ghana with the best customer services

The research and survey collected data on key metrics such as professionalism, customer-focused innovations, feedback and complaints, processes and procedures as well as staff engagement among others. Findings of the 2019 survey, presented to stakeholders and the media by the Institute of Customer Service Professionals (ICSP), covered nine economic sectors, namely the financial (bank/non-bank), utilities, […]

Access Bank Ranked No. 1 In Customer Service Within Banking Sector

Managing Director for Access Bank Ghana, Mr. Olumide Olatunji Listen to article The Ghana Customer Service Index (GCSI) has ranked Access Bank Ghana as the best company in customer service in Ghana’s banking industry. The research and survey this year collected data on key metrics such as professionalism, customer-focused innovations, feedback and complaints, processes and […]

Access Bank ranks number one

File photo The Ghana Customer Service Index (GCSI) has ranked Access Bank, Ghana as the best company in customer service in Ghana’s banking industry. It said Access Bank, Ghana, was ranked first in the financial sector ahead of Stanbic Bank, Zenith Bank, Fidelity Bank, Ecobank, Agriculture Development Bank and GCB Bank. A statement issued in […]